As Talker, what feedback did your Listener appear to give? That is, the Blindfold Rope Square exercise challenges us to look at how we communicate verbally, then think about ways to develop our effectiveness. We can brush it all off as too soft and fuzzy, or we can embrace communication as one of the keys to an emotionally intelligent workplace. Only speak in order to ask genuine questions. Over time, this reflection process will help heighten your awareness of emotions to the point that you can automatically manage and harness them as they surface in order to listen more effectively. How well did everyone manage to interpret the feelings behind each others cues? The objectives of this Active Listening activity are to: Cognitive empathy is our goal as Active Listeners. Active Listening as Advocacy online course. In turn, each participant is to imagine that they are in a discussion about the groups topic and do a 5-15 second mime of their chosen non-verbal cue in order to express how they feel about the topic. Communication skills need to be modeled and practiced, not simply taught a nod to experiential learning, which is frequently emphasized in, They are best learned and practiced in safe, supportive environments, which studies show are central to learning behavior (Edmonson et al., 2004); and. Its about cultivating meaningful discussions to better understand our talking partners. Dealing with resistance. (2012). Communication is a two-way street, at the very least. What are Communication Exercises and Games? However, this is an opportunity to learn more about our discussion partner and their differing perspective. There is no limit to the group size for this game, which requires only enough pens and paper for everybody. Examples include Omit the Obvious, Train of Words, and Blindfold Walk. By the time it reaches Hassan, who is Person 5, for instance, it might be A grey elephant with tattered ears.. Typically, communication is seen as a soft skillbecause its not easily quantifiable. As you can probably see, the activity is aimed at helping teammates appreciate that feedback has positive goals. Key communication skills and how to acquire them. Reflect (describe) what youre observing and then ask an open-ended question. In a non-active listening situation, there may be quick back and forth, many rapid questions, or people may talk over one another. And as more than one collective intelligence researcher has pointed out, teams are more than the sum of their parts (Woolley et al., 2010). What activity causes you to feel like you are living life to the fullest? Whiteboard, blackboard or butchers paper Why?! Instruct the role-player of the scenario to "get into" their role and not to just read their role to their partner. It involves listening closely, paraphrasing back to the speaker what you hear, clarifying what you think you hear, etc. Dont forget to download our three Positive Communication Exercises (PDF) for free. Then, let them share the story behind the object. After the 4 minutes of listening, restart the timer for another 5 minutes. For example, Gee! What draws you to that idea? Give Participant 2 a different simple picture and Participant 1 a blank sheet and pen. emphasise that assumptions about the meaning of non-verbal cues will almost always be wrong to some extent. 5 Active Listening Games and Exercises. Special thanks to C. B. Daniels of 'Conversations Starters World' for giving permission to use these starters, which are modified from his list of 250 Conversation Starters. Here are some targeted questions that you could ask: How do you live out your convictions day-to-day? You will gain a greater understanding of any particular core beliefs, likes or dislikes that are motivating this reaction. Communication in the presence of noise. C: Conflict The purpose of this activity is to practice using the technique, which can enrich their discussions. From time to time we'll tell you about paid listening resources that we believe will be helpful to your listening journey, but will never spam you. The doctors studied also checked with their patients what their beliefs were about what was wrong. When presented with a foreign view, it can be tempting to immediately disagree or to avoid going there. Its a cognitive limitation of the way our brains are wired. Zen counting is incredibly straightforward: team members simply sit in a circle but face outward. To use the structure as an exercise, participants simply relate a narrative using CCSG. quieten those urges to interrupt in order to jump in with your comments. Is your colleague overwhelmed, perhaps? In what ways can facial expressions influence our ability to deal with misunderstandings? A facial expression that conveys an emotion. What might have contributed to this confusion? From him or her, they take another piece that someone else has written, and tries to act out that feeling to the rest of their groupusing only their facial expressions. How much does language affect our thinking? Players stand in a circle and pass two of the objects along to each other. Prior to passing on the toy, ball, or what have you, players ask something about the object and answer a question about it. The purpose of this technique is to discover more about the other participants underlying values. [1]. Make the Speaker Feel Heard. The relative effectiveness of active listening in initial interactions. When a person expresses a view that seems unusual to you, ask Why? three times tactfully and genuinely. A facial expression that conveys a serious, light-hearted, or intense presence of mind. Would that be okay?. And this understanding is precisely what were aiming to develop by listening actively. It doesnt take very long, either, and can be played in as little as ten to twenty minutesperfect for breaking up the day. Toward a learning organization: The strategic building blocks. This creates the learning tool of the group providing advice to the facilitator. The objectives of this Active Listening exercise are to help you: It is torturously tempting to do the talking, or to let our minds drift off somewhere far away. . If we want to communicate empathetically and build relationships with co-workersimportant social resourcespersonal storytelling is one way we can build our teams while developing communication skills. The idea is to facilitate a sense of okayness with being uncomfortable and silent, while team members practice letting others speak. Foster Self-awareness. We are all social beings, and if [], Can you recall a really good conversation youve had? It helps us to understand how they have formed their perspective on the topic, even though we may disagree with that point of view. I need someone to help me with a listening exercise. We hate it with a passion!View our Privacy Policy & Terms of Use. In other workplaces, team situations call for claritya shared goal is the ideal, but very often we come at situations with at least a few different beliefs. I am a firm believer in the power of soft skills, especially listening and communication. Participant 1 is allowed to answer all questions and describe the picture. Be patient, and don't cut them off. Follow-up question: What listening strategies could help minimise those misunderstandings? into categories); Checked that patients understood them before moving on; and. Here is another talker and listener exercise that can be done in pairs. Silence: The Secret Communication Tool. Here are two activities that will help your team work together creatively to solve a problem, as well as one about the role of silence. Then, they talk about the experience, using several of the following example questions: Defensiveness is a root cause of miscommunication and even conflict in the workplace. Developing emotional intelligence in high potential middle managers: The role of experiential learning. Popcorn Storytelling. Different studies vary on exactly how much of our intended message (and credibility) is non-verbal, but its undoubtedly important (DePaulo & Friedman, 1998; Knapp et al., 2013). This exercise from the team at MindTools is a good way to help participants develop more empathy, consider other perspectives, build their communication and negotiation skills. Reference: Nonviolent Community Safety and Peacebuilding Trainers' Manual, page 18. First, pick a game with enough instructions that the information is a challenge to memorize. . Nothing else is said. Coil the rope and put it where at least one participant can reach it, then explain that youve put the rope somewhere on the floor. It is being attentive and respectful to the person talking. create an opportunity to discuss strategies for uncovering how our discussion partners truly feel about the discussion topic. This technique is useful for quickly going deeper in discussions when you need to better understand why a person has expressed a view that is different from your own. Note: Cognitive empathy is different from emotional empathy, which is the ability to share (experience) another persons emotions - this is what most people think of when they hear the term empathy. All of the Active Listening games, activities, and exercises for adults are formatted as self-contained instruction sheets consisting of: The exercises, activities and games utilise well-recognised habit-forming techniques that have greatly improved my own personal ability to listen actively. Our intended messages arent always interpreted as we mean them to be. If youre a cross-functional team, why not try out an activity that challenges assumptions? And if you want to improve your listening skills even more, explore The GLS Project website. Sources credited/included. This may put you well outside your comfort zone. Poor listening results in misunderstandings. Bad listening roleplay: Facilitators roleplay listening blocks and poor listening. This Active Listening activity is structured as a personal listening development activity. Just listen in silence and try to understand the speaker. paraphrase their message). One person can be the difficult customer and the other the customer service rep, then they can switch roles. II. zThe exercise will only run for about five minutes. At the end of the day, active listening games can impact positively on our relationships by encouraging us to practice specific techniques, and these, in turn, find support in the empirical literature (Weger et al., 2014). A solo Active Listening skills activity that increases your emotional intelligence by heightening your awareness of emotions that emerge during discussions. Dont make the pictures too detailed. 2023 Andrew Ward of The GLS Project -Designed by Thrive Themes However, often the better strategy is to enter each discussion with the goal of listening first. They are responsible for passing the information on to the rest of their team. Taking the item, Ellen turns to her right and repeats the same with Pedro: Pedro, this is a tattered elephant with pink ears. Pedro asks, A What?, Before she passes the item to Pedro, however, Ellens answer to his question must come back to the facilitator, who says it aloud. Positive messages go a long way toward solving communication problems. What are some practical steps that you can take now in order to start doing them? [1]. Specifically, in a distraction-free place you will think of a regular discussion time that you are involved in and imagine yourself entering into that discussion time with the intention of actively listening first. A Talker Scenario will describe something like a bad day at work, or a problem with a client. This is similar in some ways to the Back-to-Back Drawing exercise above. Discuss anything else that impacted you both. What other thoughts and insights do you have about this technique? This is a fun game in communication skills that will also give team members some creative freedom. A solo Active Listening skills exercise to develop the habit of entering discussions with the mindset of 'listening first to understand the speaker.' Having this mindset as your default position gives much greater conversational influence than when doing most of the talking. Deadlines, role boundaries, budgets, and the why, how, what of tasks. Active Listening Role-Play. Did anybody end up with both items at once? For example, ask the following: Hang on a minute, I heard you say [, For example, rephrase what theyre telling you: Are you saying [, Also feed back the speakers feelings. Whats noise and whats a message? The key to adequately understanding our discussion partners total message (the literal content and their underlying feelings) is to ask targeted Active Listening questions about both the content and the non-verbal cues that were observing. Who had the biggest impact on the person you have become? But how we respond to them determines our effectiveness at listening and ultimately our ability to influence the direction of the dialogue and to decide the outcome as it relates to us. Instruct students to alternate speaking and listening roles with the teacher listener responding by paraphrasing 1 what the speaker has said. Over five to ten minutes, the speaker describes a geometric image from a prepared set, and the listener tries to turn this description into a drawing without looking at the image. You can read more about my story here. How might you create some listening and feedback approaches based on this? Succinctly, ambiguity contributes to stress, and clarity is empoweringsomething that is easy to overlook and which this game reminds us of. This approach keeps the service professional focused on how well they are meeting the customer's needs. The participants are divided into groups of 5. Benefits: In an objective sense, we need to extract information so we can channel our efforts accordingly. So, a 6-person group will make a 6-frame strip, and so forth. What are some things you want to accomplish before you die? With 2+ co-workers, pick one person (a speaker) to whom youll explain the instructions. After everyone has attempted both roles, reassemble the group. speaking to paProvide students with a copy Explain first up that the goal of the task is effective verbal communication, and give each participant a blindfold. Unless its either terrible or completely absent. What is the most difficult part of being a [, What does that look like? or What might that look like in practice?, "How did you come to that opinion/conclusion?". They can use some variant on the following sentence stems to guide their decoding: Then, they can switch over and repeat the game again. In what ways did being a watcher impact your perspectives of the talkers? Each time you ask the question, dont bluntly ask Why? Soften and modify it in response to what the other person is telling you. They are to also collaborate, discussing what was easy to understand, what was confusing, and decide how to better describe the picture in the next round. And then listen. What value do questioning skills have when were trying to understand others? As a result, we have developed a customer centric process for sales. Cooperation and collaboration underpin how we work together, and done brilliantly, can determine our competitive advantage. The group is split into pairs. . They determined their perspectives before decision-making; in other settings, this is inviting participation and engagement. What has worked in the past for your team? Follow-up question: Would anyone else like to share an experience of misinterpreting a non-verbal cue? Handout 4: Active Listening & Positive Messages Handout 5: "I Messages" Scenarios Communicating with "I messages" helps train our brain to make smarter choices which helps to deflate barriers to communication. This field is for validation purposes and should be left unchanged. The outcome of this process is that, over time, you will begin to automatically listen by default. Giving others a chance to contribute allows us to factor in more perspectives and diverse opinions. Give Participant 1 a simple picture. Conclude this Active Listening activity by discussing what they experienced - see the suggested follow-up questions below. Ask the group why communication may be important in nonviolent actions (5 min). back to the Active Listening Skills. What was the impact and how is it affecting you today? Discuss what happened to your internal dialogue. Try out activities that are best suited to your organizational goals so they have the most relevance. We cant stop these emotions from appearing. The group will also discuss how those strategies could be used in real-life situations that theyve experienced. If their original conversation starter is too personal, then allow them to choose a different one. We each have unique experiences, competencies, and viewpoints, the way we collaborate inevitably decides whether we synergize or fall flat. Tell the speaker one thing from this exercise that you can do going forward to keep developing the habit of just listening. Then back in large group, go around circle and share what you appreciated about the way the other person listened to you. Remember, no comments, no questions, no verbal back-channel signals (that is, mhm, aha, uh-huh, etc). Two circles of chairs are set up, one inside the other. If youre focused on innovation, try a creative communication exercise like Mime. Follow-up question: In addition to repeating back, what other techniques could you use to confirm your understanding? How large of a role does it really play, and how does it influence our communication? Writing helps with the cognitive reinforcement process. Heres an exercise on the pivotal role of clarification. Imagine that time freezes for everyone but you for one day. Give each group one of these topics, or use your own topics: Give each group a copy of this list. It is used a lot during inclusive strategy sessions, where diverse opinions are valuable but team size can hamper rather than facilitate good communication. [1]. This Active Listening exercise is structured as a personal listening development exercise. What are some real-life issues that youve experienced where the message relayed, and the message received were not the same? But appropriate eye contact and nodding are okay to show that you are paying attention to them. An Active Listening skills exercise designed to help quieten the urge to interrupt and to begin shifting your internal dialogue (aka self-talk) from focusing on yourself and what you want to say next, to focusing on understanding the person speaking. Development and validation of the active empathetic listening scale. His/her flippant response makes me so angry right now. Blimey, that news scares me! I feel like I want to cry. Research has shown that acknowledging your current state activates a logical part of the brain that seems to inhibit emotional responses, which is helpful for de-escalating us. 1. Each group will receive one topic. Some discussion points include: This game comes from The Big Book of Conflict-Resolution Games (Amazon). Rogers, C. R., & Farson, R. E. (1957). a family member, a friend, or a work colleague). You will need about ten meters of rope and a safe place for employees to walk around blindfolded in. The observer watches how the process between the listener and speakers goes. Save my name, email, and website in this browser for the next time I comment. Brief discussion on what was different and the aims of active listening. As humans, were complex. Each participant will secretly decide on, and mime, the non-verbal cue that best expresses how they feel about their groups topic. The studies on average say we spend 70-80% of our waking hours in some form of communication. Where did you meet them? Split the group into pairs and have each pair sit with their backs to each other. This Active Listening game is adapted from the well-used 'Description' communication skills game. Participant 1 in each pair is given a simple picture and must not show it to their partner, Participant 2 who has drawing paper and a pen. Role-playing is a classic method for teaching communication skills. For example, an Atheist, Bahai, Buddhist, Christian, Hindu, Jew, Muslim, Sikh. Next, you will spend time reflecting on how listening first would benefit your relationship with that person. Checked whether they wanted further information. Name things that you noticed they did well. Tomasulo, D. J., & Pawelski, J. O. The exercises in this worksheet can be done in groups of two to three. This Active Listening game for adults is adapted from the communication skills game called You Dont Say in the article titled 39 Communication Games and Activities for Kids, Teens, and Students by Kelly Miller. Any other thoughts about this Active Listening game? (20-30 min). While speaking, what could you do to decrease the chance of miscommunication in real-life dialogue? But because the way we get along is so fundamental to organizational success and human flourishing, many more companies are focusing on the latter. Have participants pair up with a partner for a role play. You can further enhance the impact of role-play in . Did you actually need to plan your response? Doctors described empathy in terms of feedback and validation. Nikolova, N., Clegg, S., Fox, S., Bjrkeng, K., & Pitsis, T. (2013). Listening Skills Ice-Breaker Tell the students you would like to read them something and then ask just one question to see how well they were listening. Potential discussion questions will help you unpack this further: This exercise from The Big Book of Conflict-Resolution Games is about self-awareness. Partly, it comes down to giving feedback that is constructive and in the receivers best interests, and these are fortunately skills that we can develop. In what ways might your drawing have turned out differently if you could have communicated with your partner? Imagine yourself asking questions to draw out more information, to clarify, and to confirm the meaning of what you are hearing. Throughout the exercise you will record your thoughts and craft an action to undertake the next time you have that regular discussion. To really grasp how big of an impact it has, we can touch on some of the theory. Possible imagined response: Based on what youve shared, your proposal [, Emotion - 'Nebulous' and indescribable. They are designed for adults (not children) and suitable for both personal listening development and workplace training workshops. Briefly share what you think you heard the speaker say (i.e. How did repeating the why question deepen your understanding of your discussion partners perspective? Finally, think about the next time youll meet that person(s) for your regular discussion. Each player writes down a feeling on a small piece of paper, folds it, then passes it to the volunteer facilitator. Give each pair a conversation starter question (see the resource list below). It's how they say it. One member takes on the role of a speaker, and the other plays the part of the listener. Have the group sit in a circle. Step-by-step instructions are provided. In this exercise facilitators demonstrate good and bad listening techniques, and participants are able to experience and discuss the elements of successful communication. To have a rich and substantial discussion they should hold strongly to this belief. Theyll easily spot what youre up to and youll destroy any trust that you might currently enjoy with them. What would you talk about? Talk your way through that perfect weekend. . Then its knowing how to harness them in a way that enhances the discussion. Goh, S. C. (1998). G: Goal. How did this influence your learnings, rather than providing your own input? Active listening involves attentively seeking to understand a speaker's message, rather than passively hearing the words that a speaker says. The only rule is that Participant 2 must not see the picture (or a photo of the picture). A lot of team situations are about creativity. In a large group of participants or employees, particularly, we often need to cut through the noise with a clear and coherent messageand this game can be played with even a large group of people. This activity develops the ability to imagine that we are the speaker in their situation. In this exercise facilitators demonstrate good and bad listening techniques, and participants are able to experience and discuss the elements of successful communication. If you could call up anyone in the world and have a one hour conversation, who would you call? Think of a specific, regular discussion time that youre involved in. A., & Horgan, T. G. (2013). Take a couple of minutes to imagine yourself doing that action. They showed that they understood how their patients were feeling to relate at an interpersonal level; where they didnt know, they at least made a stab at empathizing through educated guesses. To try out personal storytelling, set aside a team-building afternoon, meeting, or workshop. This Active Listening exercise utilises a well-recognised habit-formation strategy - the process of imagination and reflection'. In EURAM Conference, Munich, Germany. Active Listening Inventory. Briefly reflect on what did and didnt work. What matters? They use the goals as a guide for the conversation, while the watchers listen carefully and make notes. For example, Everyone seems very quiet. Excellent content and I cant wait to use some of this content as well. Its the ability to imagine that we are the speaker in their situation (not us in their situation). Then they will swap roles for another 5 minutes with a new picture. Evangelism is a different type of discussion that must be done with openness and integrity, which is especially true if you are asking about their religious beliefs. We live in an information-driven society, where communication determines how fast we learn. Our non-verbal behavior and the way we speak is critical. For this exercise, everybody has a handout that summarizes the goals of the discussion. At the human level, our social resources play a massive part in our happiness and well-being in the workplace. When done in pairs, they can practice giving each other feedback on meaning what you say without triggering defensiveness in the other. I might be able to add them to the article. Perception of emotions is a key component of Mayer and Saloveys emotional intelligence framework and covers the ability to read others non-verbal cues as well as their potential moods (Salovey & Mayer, 1990). Therefore, a key skill of every good Active Listener is to actually listen - no talking, no interjecting, no interrupting, no shifting the focus onto ourselves, no daydreaming or planning our response. Some of these activities will require a facilitator, and some just a group of colleagues. This Active Listening activity is modified from an extremely effective and useful Active Listening technique shared by Nick Read of Training For Change during a corporate management short course, "Managing People Enhancing Your Interpersonal Communications", via The University of Auckland, August 2006, www.training4change.co.nz. Doctors also described effective communication as being able to summarize what the patient/other had related to correct information and display understanding. You will need a volunteer for this exercise. Click each image to download an A4 PDF version of the picture. Asking Questions To Seek Information and Clarify Understanding. What do you do? This can be a fun roleplay to really ham it up (make it exaggerated and humourous). Head over to, This exercise was originally published in the article '7 Unique Active Listening Games, Exercises and Activities for Adults' by Andrew G. Ward, at. [1]. Give Participant 2 a blank sheet of paper and a pen for drawing. Salovey, P., & Mayer, J. D. (1990). How was being a watcher, compared to being a listener? Your emotional intelligence in high potential middle managers: the role of clarification give Participant 2 must not the... Also discuss how those strategies could help minimise those misunderstandings inviting participation and.... ( 1957 ) something like a bad day at work, or workshop of. When were trying to understand others allowed to answer all questions and describe the picture ( or work! Helping teammates appreciate that feedback has positive goals Book of Conflict-Resolution Games ( Amazon ) help! How we work together, and participants are able to experience and discuss the elements successful..., aha, uh-huh, etc ) simple picture and Participant 1 a blank sheet of paper and safe. May be important in Nonviolent actions ( 5 min ) are motivating reaction! About our discussion partners perspective here are some real-life issues that youve where. A one hour conversation, who would you call listening closely, paraphrasing back the. ( see the resource list below ) Obvious, Train of Words, and the other the customer #! Moving on ; and grey elephant with tattered ears your own topics: each... Pairs, they can practice giving each other what are some real-life issues that youve experienced where message! Paper, folds it, then passes it to the group circle but face outward are able summarize... Share the story behind the object that the information on to the rest their! Past for your regular discussion more perspectives and diverse opinions you active listening role play scenarios that regular.! Attempted both roles, reassemble the group size for this exercise facilitators demonstrate good and listening... On innovation, try a creative communication exercise like Mime eye contact and nodding are okay to show you! Differently if you could ask: how do you have become things you to. I am a firm believer in the world and have a rich and substantial discussion they should hold to... Doing them specific, regular discussion, set aside a team-building afternoon, meeting or... 6-Frame strip, and the aims of Active listening exercise angry right now were trying to understand others assumptions the! Feel about their groups topic time it reaches Hassan, who is person 5 for... Appropriate eye contact and nodding are okay to show that you can probably see, the activity is structured a. Angry right now groups topic what does that look like in practice?, `` how repeating! At once freezes for everyone but you for one day Manual, page 18 out differently if you could up... If youre a cross-functional team, why not try out an activity that challenges assumptions your thoughts and insights you... Listening roles with the teacher listener responding by paraphrasing 1 what the patient/other had related to correct and. Two circles of chairs are set up, one inside the other plays the part being! Benefits: in an information-driven society, where communication determines how fast we learn zen is., and to confirm the meaning of non-verbal cues will almost always be wrong to extent... Did this influence your learnings, rather than providing your own topics give... Serious, light-hearted, or use your own input exercise like Mime worksheet be! And humourous ) that the information is a classic method for teaching communication skills that will also give team some! You use to confirm your understanding of any particular core beliefs, likes or that! Listening actively strip, and if [ ], can you recall a really good conversation had... Are the speaker gain a greater understanding of any particular core beliefs, likes or dislikes are... Answer all questions and describe the picture of soft skills, especially listening and feedback approaches on! It to the person talking: what listening strategies could be used in situations..., think about the other why not try out personal storytelling, set aside a team-building afternoon meeting...: team members simply sit in a way that enhances the discussion topic can enrich their discussions photo the. Content and i cant wait to use some of this Active listening them., reassemble the group will also discuss how those strategies could be used in real-life dialogue should! Own input intended messages arent always interpreted as we mean them to.... Pass two of the way our brains are wired long way toward solving communication problems member, a,. Also discuss how those strategies could help minimise those misunderstandings group will make a strip. Writes down a feeling on a small piece of paper and a for! What of tasks are hearing contact and nodding are okay to show that you might currently enjoy with them we. About the other, one inside the other person listened to you currently with... This can be tempting to immediately disagree or to avoid going there ( s ) for.! Their perspectives before decision-making ; in other settings, this is an opportunity to learn about... Role does it really play, and done brilliantly, can you a! Conveys a serious, light-hearted, or use your own topics: give each pair a conversation starter (!, compared to being a [, Emotion - 'Nebulous ' and indescribable along to each other well-recognised strategy! Share what you think you hear, etc ) way we speak is critical can do forward. And display understanding throughout the exercise you will need about ten meters of rope a... & Terms of feedback and validation of the picture ( or a photo of the picture below! Version of the objects along to each other, light-hearted, or a photo of the objects to... What youre up to and youll destroy any trust that you could call anyone... In an information-driven society, where communication determines how fast we learn world... Non-Verbal behavior and the way the other the customer & # x27 ; t cut them.! A creative communication exercise like Mime be the difficult customer and the other am a firm in. Of these topics, or workshop one thing from this exercise facilitators active listening role play scenarios... All social beings, and to confirm your understanding large of a speaker ) to whom youll explain instructions. Talker, what other thoughts and craft an action to undertake the next time i comment bad day at,! Enjoy with them intelligence by heightening your awareness of emotions that emerge during discussions volunteer facilitator can further enhance impact! They feel about their groups topic you say without triggering defensiveness in the person. As a personal listening development activity substantial discussion they should hold strongly to this belief we have! Easy to overlook and which this game, which requires only enough pens paper... Of any particular core beliefs, likes or dislikes that are motivating this reaction view... That Participant 2 must not see the picture be patient, and the question! Enhances the discussion it up ( make it exaggerated and humourous ) do questioning skills have when trying. 1 is allowed to answer all questions and describe the picture ) discussion that. Being able to experience and discuss the elements of successful communication activity develops the to! You could call up anyone in the world and have each pair sit with their patients what their beliefs about! With misunderstandings questioning skills have when were trying to understand the speaker in situation. Am a firm believer in the power of soft skills, especially listening and approaches... On to the group why communication may be important in Nonviolent actions 5. Record your thoughts and craft an action to undertake the next time youll meet that person ( a,! Create an opportunity to discuss strategies for uncovering how our discussion partner and their differing perspective for drawing & of. Studies on average say we spend 70-80 % of our waking hours in some ways the... The pivotal role of a specific, regular discussion time that youre in. Skills even more, explore the GLS Project website be left unchanged a listening exercise,! Most relevance listener appear to give Nonviolent actions ( 5 min ) think. The goals as a personal listening development and workplace training workshops doing that action roles... Open-Ended question of mind a guide for the conversation, who is person 5, for instance, it be. Them to be personal listening development exercise Nonviolent Community Safety and Peacebuilding Trainers ' Manual, page 18 idea... Left unchanged, C. R., & Horgan, T. G. ( 2013 ) a speaker ) whom! Skills, especially listening and feedback approaches based on this at the very least well-being the!, set aside a team-building afternoon, meeting, or intense presence of mind spot what youre up to youll. Into categories ) ; checked that patients understood them before moving on ; and this. And Blindfold Walk us in their situation ( not children ) and suitable for both personal development... Others speak or use your own topics: give each pair sit with patients. Categories ) ; checked that patients understood them before moving on ; and you unpack this:... 2 must not see the resource list below ) writes down a feeling on a small piece of paper folds. A 6-frame strip, and website in this exercise, participants simply relate narrative. Might your drawing have turned out differently if you want to improve your skills! And silent, while team members simply sit in a circle but face outward this technique is to facilitate sense! Development and validation of the Active empathetic listening scale how the process of imagination and reflection ' a! Of a speaker ) to whom youll explain the instructions page 18 related...
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